Patient Financial Counselor

Overview
Full time position
The Patient Financial Counselor will obtain pre-authorization for required services for patients. The Patient Financial Counselor will provide written estimates to patients when requested. The Patient Financial Counselor will assist patients in applying for any applicable assitance programs and will set up payment arrangements with the patients if needed.
Responsibilities
Meets with all self-pay patients or responsible party within 24 hours of admission or next working day, whichever comes first. Give assistance in completing Medicaid, Social Security or County assistance applications.
Follow-up communication (written and verbal) with patients and/or families, assistance agencies, attorneys, insurance companies, etc.
Listens compassionately and actively to questions and concerns of the patients and/or family and friends. Able to interrelate and communicate with physicians, medical staff, attorneys, and other professionals.
Provides responses to patient and/or family members with concerns to insurance coverage and payment of deductibles and co-insurance.
Assists patient and/or family in establishing a payment plan compliant with the hospital credit policy.
Assist admission clerks and/or the Switchboard operator in answering patient questions or covering their areas.
Other duties as assigned.
Qualifications
Computer and customer services experience required.
Previous experience as a credit counselor or in a hospital /clinic business off required.



Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Patient Financial Advocate
Blackfoot, ID Bingham Memorial
Genetic Counselor - Mountain States Tumor Inst...
Boise, ID St. Luke's Health System
Manager of Quality & Patient Safety
Jerome, ID St. Luke's Health System
Patient Specialist (Flex) - Mountain States Ur...
Meridian, ID St. Luke's Health System
Patient Access Specialist (PRN)
Nampa, ID EMERUS